Our commitment and legal obligations
We commit to ensuring the communications we produce are clear and accessible to the widest range of people.
We recognise our obligations under The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the Equality Act 2010.
Web standards and technologies
We’re working hard to make the website conform to level AA of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1). We recognise we have more work to do to achieve this.
This site is built using WordPress and it uses the Ryu WordPress theme. WordPress Accessbility coding standards state that “All new or updated code released in WordPress must conform with the Web Content Accessibility Guidelines 2.0 at level AA. Find out more about how WordPress is approaching accessibility.
Technical information about this website’s accessibility
This site was tested using a combination of automated accessibility tools and manual testing methods. This included:
- Siteimprove Accessibility Checker browser extension
- WAVE from WebAIM browser extension
- Accessibility Insights for Web browser extension from Microsoft
- Voiceover on Mac
Testing was carried out by members of the Design Against Crime Research department at Central Saint Martins.
This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-accessible sections are listed below.
It has not been possible to ensure that the website meets WCAG 2.1 (AA) at the current time because:
- Some images may not have alternative text descriptions. Some images contain text and these too may not have alternative text descriptions. Other decorative and spacer images may not have null alternative text.
- Videos embedded in the website may not have closed captions
- We can’t guarantee the site is entirely navigable using only keyboard or voice input. Menu dropdowns don’t work with keyboard control and the menu items within the burger menu may not be
- Some form elements have missing labels
- Some elements within the website do not have sufficient colour contrast
- Some pages contains some non-distinguishable landmarks and form elements that have missing labels. Additionally, many element IDs used on the site are not unique.
- The site has a redundant WAI-ARIA attribute as it has the exact same features as the HTML element it has been applied. The WAI-ARIA label doesn’t provide the user with any additional information.
We are working to meet the compliance as specified in The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 by the September 2020 deadline.
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please contact us at email@example.com.
If you are not able to access a service or content on the website, contact Mary Ashcroft (Design Against Crime Research Centre Administrator). Please include details of the content you need and the required format. We will then work with the team who own the service/content to get you what you need.
Issues and complaints
To report an issue with the website or to make a complaint, please contact Mary Ashcroft (Design Against Crime Administrator) at We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please contact us at firstname.lastname@example.org.
We aim to provide you with an initial response within 48 hours and will provide clear information about how we will deal with your enquiry.
If you feel we have not answered your complaint satisfactorily, please contact us again. We will escalate your complaint tothe director of the Design Against Crime Research Centre, Lorraine Gamman, who will work with the team who provides the service/content to get you a response.
This statement was prepared on 31st March 2020.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).